Shipping & Returns
All orders to be packed individually will be charged a minimum box fee, depending on size. Drop-shipments are 5% additional.
Shipments are made free on board. For orders billed to a credit card or an open account, you will be billed exact shipping charges. We may bill freight on a separate invoice. For orders paid in full at the time the order is placed, please include 15% for estimated freight. Goods will be shipped by standard shipping unless specific instructions are included in your purchase order. We prefer truck shipments to be sent freight collect or 3rd party billing only. Due to the size of some of our products, shipment may exceed the size limitations and be shipped on a different Dimensional Weight ratio. It is the sole responsibility of the customer to inquire for further details concerning freight charges of oversized boxes and shipping procedures. All Express deliveries from our factory in Europe are billed to the customer and are FOB at the point of origin. Orders shipped by Air from Europe usually arrive in 4-7 business days. Please allow 4-6 weeks for cargo ship deliveries. Air shipment quotes given by France Display representatives are only estimates due to the constant fluctuation of international shipping charges. When providing ones own fabric, the customer is responsible for all shipping costs to our factory including all taxes and delivery charges.
Returns & Exchanges
No returns will be accepted without prior written approval from France Display. All returns must be made within 30 days of receipt. Returns must be shipped at customers expense and are subject to a 25% restocking fee. A Return Authorization number must be clearly marked on return labels and box(es). All returns must be in suitable condition for resale. There are not returns authorized for custom made forms and mannequins. All returns must be addressed to:
Manex USA Warehouse
140 58th Street
Brooklyn, NY 11220